LET’S TALK

We’d love to hear
from you

Sales, support, partnerships, or just curious — drop us a line. We typically respond in under 24 hours.

Send a Message

Email Us

✔ Sales | ✔ Support | ✔ Partnerships | ✔ Custom development

Contact us

GET IN TOUCH

A few ways to
reach us

Do you have any queries? Feel free to contact us.

Office hours: Mon–Fri, 9am–6pm CET. Pro support is available 24/7.

Email

Best for general questions and sales.
support@beautifulplugins.com

Phone / WhatsApp

Custom development & enterprise sales.
+880 1773 458145

HQ

We’re remote-first.
Mirpur, Dhaka, Bangladesh

COMMON QUESTIONS

Before you write…

List of the most popular questions. If your question is not listed here, don’t hesitate to contact us.

How fast do you respond?

Pro customers get a guaranteed 24-hour response, usually within a few hours. General inquiries are answered within 1–2 business days.

Do you offer free consultations for custom work?

Yes — every custom project starts with a free 30-minute discovery call so we can scope properly.

Can you sign an NDA before our chat?

Of course. Just mention it in your message and we’ll send one over before our call.

Is there a trial version? What is your refund policy?

We do not offer a trial version of any Plugins we list for sale, but we offer a 14-day money-back guarantee.

Can I get a discount?

We know you love coupons! Subscribe to our newsletter, which includes all promotions and new releases, and you will get an immediate 10% off coupon code for all available plugins on our site!

Is it a one-time fee, or do I have to pay every year?

You’ll receive our technical support and plugin updates for 12 months when you purchase a license for the first time. After this period, you’re free to choose whether you wish to renew or not. If you choose not to renew, WP Rocket will continue to work on your site, but you won’t be able to update it or receive support if you encounter any issues.